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Privacy Policy

Last updated: April 17, 2026

1. Information We Collect

We collect information you provide when creating an account (name, email, company name, trade type), data you enter while using the platform (jobs, invoices, bills, customer records), and standard usage data (IP address, browser type, pages visited).

2. How We Use Your Information

Your data is used to provide and improve the WrenchToCash service, process payments, send transactional emails (invoices, password resets), and provide customer support. We do not sell your data to third parties.

3. Third-Party Subprocessors

To operate the service, we share specific data with the following subprocessors. Each only receives the data required to perform its function and is bound by its own privacy and data-processing commitments.

SubprocessorPurposeData shared
SupabaseDatabase + auth + storageAll platform data
VercelApplication hostingRequest logs, IP addresses
StripeSubscription + invoice paymentsPayment details (card data never hits our servers)
ResendTransactional email deliveryRecipient email, message content
TwilioSMS notifications + payment linksRecipient phone number, message content
VapiAI phone receptionistInbound call audio, transcript, caller phone number
AnthropicAI bill extraction + assistant reasoningUploaded bill images, relevant job context
MapboxMap tiles, address autocomplete, and geocoding on the route viewPartial and complete street address text typed by the contractor is sent to Mapbox for autocomplete and geocoding (including in-progress fragments during customer, vendor, company onboarding, and company settings address entry). Mapbox processes this data on US-based infrastructure and retains query logs per its ToS. Customer names, emails, and phone numbers are never sent.
SentryError monitoringStack traces, request metadata (no sensitive body content)
QuickBooks OnlineAccounting sync (opt-in per company)Customer records, invoices, payments when connected

We do not sell your data to any third party. If you need to restrict a specific subprocessor (e.g., disable the map view for privacy-sensitive customers), contact privacy@wrenchtocash.com.

4. Data Storage & Security

All data is stored in encrypted databases with row-level security. We use industry-standard TLS encryption for data in transit. Payment processing is handled by Stripe and we never store card numbers on our servers.

5. Data Retention

Your data is retained for as long as your account is active. Upon account deletion, we remove all personal data within 30 days. Anonymized usage analytics may be retained indefinitely.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at privacy@wrenchtocash.com.

7. Contact

For privacy-related questions, email privacy@wrenchtocash.com.